Business Departmental Transformation

Educational Publishing
2023

Brief

This transformation project focuses on revitalizing the productivity of the production department and cultivating a robust work culture that fosters collaboration, innovation, and employee engagement, ultimately enhancing overall operational effectiveness and employee satisfaction.

Key Assignment

Auditing existing systems and processes

Developing organizational documentation

Developing standard operating procedures (SOPs)

Facilitate data-driven decision making

Outcome

Process Streamlining: Standardization of (5) fundamental operating procedures

Digitalization: Implemented a centralized digital platform to streamline interactions and automate processes.

Employee Upskilling: Provided training programs for staff to adapt to new tools and workflows.

Impact

Simplification of overall employee experience from onboarding to offboarding.

Enhanced access to procedures workflow, roles and responsibilities to facilitate accountability mangement.

Immediate increase of employee wellbeing and satisfaction (+16% in 3 months)

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20 SMEs underwent an intensive training program, consisting of 40 sessions over three months. The program was structured into group training, sector-specific group clinics, and personalized one-on-one clinics, all tailored to the specific needs identified during the initial roundtable assessment.

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Trained 30 professionals to lead internal green transitions.
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Conduct Needs Assessment with 20 companies from 5 different sectors
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Trained 30 professionals to lead internal green transitions.
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Developed 12 actionable roadmaps for implementation.

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Conduct Needs Assessment with 20 companies from 5 different sectors
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Trained 30 professionals to lead internal green transitions.
Strengthened team capabilities in sustainable and circular practices.
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Conduct Needs Assessment with 20 companies from 5 different sectors
Develop & deliver a tailored training program for 5 sectors.
Coach & support 20 SMEs on their circular transformation

Outcome

20 SMEs underwent an intensive training program, consisting of 40 sessions over three months. The program was structured into group training, sector-specific group clinics, and personalized one-on-one clinics, all tailored to the specific needs identified during the initial roundtable assessment.

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Trained 30 professionals to lead internal green transitions.
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Challenge or Task

Conduct Needs Assessment with 20 companies from 5 different sectors
Develop & deliver a tailored training program for 5 sectors.
Coach & support 20 SMEs on their circular transformation

Outcome

20 SMEs underwent an intensive training program, consisting of 40 sessions over three months. The program was structured into group training, sector-specific group clinics, and personalized one-on-one clinics, all tailored to the specific needs identified during the initial roundtable assessment.

Impact

Trained 30 professionals to lead internal green transitions.
Strengthened team capabilities in sustainable and circular practices.
Developed 12 actionable roadmaps for implementation.